The operating system for modern vacation rentals.
CENTCOM replaces neither your PMS nor your pricing tool. It connects PriceLabs and your PMS and handles the hospitality automation of day-to-day operations: communication, tasks, housekeeping, invoices, and owner reporting. Built by operators, for operators.
No credit card · ready in minutes · cancel monthly
CENTCOM is RM Hospitality's own automation software for short-term rentals. It combines AI guest communication, housekeeping dispatch, PriceLabs and PMS synchronisation, and an owner dashboard with monthly reporting in one system. CENTCOM is not a classic PMS — it is the control layer on top of your existing tools.
A PMS manages. CENTCOM operates.
A PMS is your booking and calendar core. CENTCOM is the automation and operations layer on top — together they deliver fully automated operations.
Connect the best systems on the market.
Three systems. One perfect hospitality infrastructure. CENTCOM doesn't replace your existing tools — it connects them and automates all of day-to-day operations on top.
PriceLabs
Optimizes pricing.
- Dynamic pricing
- Market data
- Demand analytics
PMS
Manages bookings.
- Calendar & reservations
- Channel management
- Guesty · Hostaway · Smoobu
CENTCOM
Automates day-to-day operations.
- Automations & workflows
- AI communication
- Housekeeping · finance · reporting
PriceLabs sets the price. The PMS manages the booking. CENTCOM does the rest — fully automatically.
Seven modules. One operating system.
Each module automates an area a PMS leaves open — together they form the complete operations layer for your properties.
Auto Messaging
AI reply system, automatic guest responses, suggested replies, multilingual support.
Operations Center
Task & maintenance management, staff coordination, prioritization.
Housekeeping Automation
Cleaning scheduling, automatic assignments, status tracking, push.
Finance
Automatic invoices, document management, expenses, per-property analytics.
Integrations & Sync
Connects PriceLabs & your PMS, syncs prices, bookings, and calendars in real time.
Owner Dashboard
Live KPIs: revenue, ADR, RevPAR, occupancy, reviews.
AI Layer — the intelligence above it all
AI-based process optimization, automatic replies, intelligent workflows, task detection, and automated recommendations across every module.
Auto Messaging
Answers guest inquiries in seconds — around the clock, in the guest's language.
- AI reply system with intent detection
- Automatic guest responses to standard questions
- Suggested replies for complex cases (team approval)
- Multilingual (EN / DE / FR / IT and more)
Operations Center
The command center for everything that needs to happen on site.
- Task management with due dates & status
- Maintenance management & defect tracking
- Staff & partner coordination
- Automatic prioritization by urgency
Housekeeping Automation
Cleaning runs without anyone having to plan it.
- Cleaning scheduling based on checkouts & check-ins
- Automatic assignment to teams & routes
- Real-time status tracking
- Push notifications on handovers
Finance
Receipts, invoices, and analytics — automatic and per-property.
- Automatic invoice generation
- Document management & archive
- Expense overview per property
- Per-property analytics & exports
Integrations & Sync
Connects your existing systems into one seamless whole — CENTCOM replaces nothing, it orchestrates.
- Applies PriceLabs prices automatically
- Syncs bookings & calendars with the PMS
- Cross-channel data in real time
- No silos, no double data entry
Owner Dashboard
Full transparency for owners — in real time.
- Live KPIs: revenue, ADR, RevPAR
- Occupancy & booking calendar
- Reviews & reputation history
- Payout & earnings overview
AI Layer
The AI layer that connects all modules and keeps getting better.
- AI-based process optimization
- Automatic replies across all channels
- Intelligent, learning workflows
- Task detection & recommendations
Start with one area.
Or take the whole system.
CENTCOM has three areas. Every plan includes all three — if you only need one or two, we will put together a quote for you.
Communication
For hosts who live in their inbox. The AI answers guest questions in seconds — around the clock, multilingual, in your tone of voice.
Use case: check-in details, Wi-Fi, parking, late checkout — handled before you even see them.
Saves 5–8 hrs/week
Start free trialHousekeeping
For hosts tired of juggling cleaners over chat. Cleanings are scheduled automatically from checkouts, assigned to your team, and tracked in real time.
Use case: back-to-back turnovers without a single missed clean.
Saves 3–6 hrs/week
Start free trialInvoicing & Compliance
For hosts who dread the paperwork. Invoices are prepared automatically per booking; registration forms and documents stay organized and audit-ready.
Use case: month-end close shrinks from days to minutes — nothing slips through.
Saves 2–4 hrs/week
Start free trialEvery plan below includes all three areas and is priced purely by unit count.
This is what CENTCOM actually looks like.
No mockups — original views from live operation (data anonymised).
Original CENTCOM screenshots (excerpts, client data anonymised).
Start yourself in minutes.
Or have us set it up.
14-day free trial — no credit card, no setup fee. Every plan includes all modules — priced by unit count. Monthly or annually (2 months free), independent of your PMS.
- ✓Auto Messaging
- ✓Owner Dashboard
- ✓Core automations
- ✓Everything in Starter
- ✓Operations & housekeeping
- ✓Integrations & sync
- ✓Finance module
- ✓Everything in Professional
- ✓Full AI layer
- ✓Marketing & API
- ✓Everything in Growth
- ✓Dedicated integrations
- ✓SLA & account manager
Do it yourself: get started instantly, 14 days free, no setup fee. · Prefer a done-for-you setup? With optional managed onboarding we set everything up for you (PMS connection, data migration, workflow setup): one-time €499–1,499 depending on scope. Request managed onboarding →
“You can tell immediately that CENTCOM was built by someone who knows the day-to-day business first-hand.”
— Max E., 4 apartments, Munich · ★★★★★ verified clientGet started today.
Create your account, connect your PMS, add your first unit — and the automation runs. Prefer to see it first? We'll show everything in 30 minutes on a real portfolio.